CM
Caroline M
1 reviews | Active since Apr 2012
26 Nov 2022, 08:13
Honoring Fee Standard Bank
I have been charged an honoring fee of R132 on a R5 account. How in the world does this happen? The fee is not even explained, and while reading reviews online I noticed that it's for an overdrawn account... My account does not have an overdraft facility as it's a R5 account.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
26 Nov 2022, 08:40Good Morning
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 Nov 2022, 08:40
Official
Good Morning
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
CM
Caroline M's updateReviewer Update
07 Dec 2022, 16:14My query was finally resolved.
Thank you Standard Bank
Thank you Standard Bank
CM
Caroline M's update07 Dec 2022, 16:14
Reviewer Update
My query was finally resolved.
Thank you Standard Bank
Thank you Standard Bank
Standard Bank's replyOfficial
07 Dec 2022, 17:03Good day Caroline
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Dec 2022, 17:03
Official
Good day Caroline
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***