AN
Amanda N

1 reviews | Active since Sept 2018

22 Sept 2018, 08:56

Honoring Fee ****!!!

I woke up and was very shocked to see that I had been charged some Honoring Fee not only once but twice!!!! I did have a debit order bounce and I got charged the failed debit order fee so I don't understand why all of a sudden I am charged 2x R132 Honoring Fees. I emailed Standard Bank asking for it to be reversed they then asked me for my details which I provided and I am yet to get a response, it's been 3 days now!!!

THERE IS NO REASON TO CHARGE ME THESE HONORING FEES TWICE!!!! I want MY money BAC****!

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Replies (1)
Standard Bank
Standard Bank's reply23 Sept 2018, 05:42
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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