SZ
Saneliswa Z
1 reviews | Active since Oct 2020
15 Apr 2021, 22:36
Honoring fee *******
I was just charged an honouring fee, amounting to R132 and i really dont understand what this fee is for. I saw alot of bad reviews about this fee and standard bank and I'm really surprised about How poor the customer service is. I really wish that this retarded fee was communicated with me before I started banking with you and i hope this fee gets reversed before i move to a different provider.
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Standard Bank's replyOfficial
16 Apr 2021, 03:56 Hello Saneliswa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply16 Apr 2021, 03:56
Official
Hello Saneliswa
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards
Complaint Resolution Centre
*** *** (fax)
***