LM
Lethumusa M
1 reviews | Active since Jan 2021
11 Mar 2025, 12:03
Honoring fee reversal
For the past two months I'm being charged with honoring fee all my debit orders are set for the 26th of each month but on the 25th of each month I'm being penalized for not having enough funds for debit orders to go through. I sent an email I didn't even receive a reference number. Thank you
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Replies (1)
Standard Bank's replyOfficial
11 Mar 2025, 12:12Dear Lethumusa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to you for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to you for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Mar 2025, 12:12
Official
Dear Lethumusa,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to you for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Our team will reach out to you for further assistance.
Kindest regards,
Standard Bank Hello Peter Team
***