PP
Portia P

1 reviews | Active since Jul 2017

28 Jul 2017, 16:32

Honoring Fee R130

<p>Honoring Fee R130<br />I bought goods at Pick n Pay with my Standard Bank cheque card, received an sms that the payment went off successfully. I later find out my actual account was debited five days later for the purchase and there was insufficient funds at the time. Standard Bank then honors the fee at R130 which they deduct off my account.<br />Pick n Pay informs me that they do their banking immediately and Standard Bank tells me that its Pick n Pay's fault!<br /> <br />I do not care whose fault it is, I want my R130 honoring fee refunded.<br /> <br />Pick n Pay says the bank decides when to process the debits! </p>

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Replies (1)
Standard Bank
Standard Bank's reply31 Jul 2017, 15:19
Official

Dear Portia Petersen

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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