MZ
Mpho Z
1 reviews | Active since Aug 2020
25 May 2022, 12:19
honoring fee in our accounts
I have a problem with standard bank account and the honouring fee. i am being charged twice same amount and the other line item will be honouring fee. its not fair bcuz now im paying double the amount. I am not happy with that and each time i call for explaination its something i dnt understand as im billed twice.
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Replies (1)
Standard Bank's replyOfficial
26 May 2022, 16:27Hello Mpho
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind Regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply26 May 2022, 16:27
Official
Hello Mpho
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind Regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands. We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind Regards
Standard Bank Help Centre
***