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tryphina M

1 reviews | Active since Jan 2014

23 Aug 2023, 16:25

Honoring fee for what

I was charged am honoring fee of 100 i dont know why and i need my hundred rand back in my account this is not the first time such has happened and its very irritating and inconveniences me what kind of robbing game are u playing kanti pay back mu money so i can close the stupid account id *** t Mthombeni also close my fix deposit account as well today

0
Replies (4)
Standard Bank
Standard Bank's reply23 Aug 2023, 17:10
Official
Dear Tryphina

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply24 Aug 2023, 12:56
Official
Dear Tryphina

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply24 Aug 2023, 17:37
Official
Dear Tryphina

Our team tried calling you again to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your response.

 Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply25 Aug 2023, 14:07
Official
Dear Tryphina
 
We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
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