KS
Kaylene S

1 reviews | Active since Jan 2020

03 Jan 2020, 12:23

Honoring fee

Standard bank call centre is pathetic you wait forever. And when you make the enquiries the agents drop the line cause they don't know what they are doing. What the hell is this honoring fee? And they refuse to remove it.

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Replies (1)
Standard Bank
Standard Bank's reply03 Jan 2020, 13:31
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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