MD
Munashe D

1 reviews | Active since Aug 2021

26 Mar 2024, 09:35

Honoring fee deduction AGAIN

AGAIN And AGAIN...All the time I must call to be told the same thing about honoring fees no guys stop this really this is the second time in a raw having money deducted and said to be honoring fees? must I make screenshots every time I make a transaction and send it through that as you can see the money has deducted. if on the day I had sufficient funds and payment went through were did the money go to if its being held by standard bank why not pay it than to fault me a honoring fee were as on the day I made the transaction I had enough cash. How is it my fault that the merchant didn't take that day?

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Replies (1)
Standard Bank
Standard Bank's reply26 Mar 2024, 09:39
Official
Dear Munashe , 

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
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