SN
Sisonke N
1 reviews | Active since Aug 2021
05 Mar 2026, 08:44
HONORING FEE
I have been with for so long but I still get to be charged nonsense fees after I put so much trust in you. What is a honoring fee, why don't you just decline the transaction rather than charging ne R200 for adding 20 to the amount. I am not happy with this, this could make me take all my accounts off you.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
05 Mar 2026, 08:51Dear Sisonke,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2026, 08:51
Official
Dear Sisonke,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
SN
Sisonke N's updateReviewer Update
09 Mar 2026, 15:19Good Monday
Thank you so much for taking my complaint serious and having quick remedial actions to it!
Kind regards
Happy Client
Thank you so much for taking my complaint serious and having quick remedial actions to it!
Kind regards
Happy Client
SN
Sisonke N's update09 Mar 2026, 15:19
Reviewer Update
Good Monday
Thank you so much for taking my complaint serious and having quick remedial actions to it!
Kind regards
Happy Client
Thank you so much for taking my complaint serious and having quick remedial actions to it!
Kind regards
Happy Client
Standard Bank's replyOfficial
09 Mar 2026, 15:31Dear Sisonke,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Mar 2026, 15:31
Official
Dear Sisonke,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***