ZK
Zinzi K
1 reviews | Active since May 2022
07 Mar 2023, 08:56
Honoring fee
This is now happening for the 6th time honoring fee nonsense that has no constructive solution.
I haven't been charged some honring fee that diednt make sense on a account which has no credit card access or an overdraft access
When you purchased funds must be available within the account now that how does a transaction go off with no funds needed to explain Will await for my refunds
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
07 Mar 2023, 09:12Good Day Zinzi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Mar 2023, 09:12
Official
Good Day Zinzi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
ZK
Zinzi K's updateReviewer Update
07 Mar 2023, 09:21***
ZK
Zinzi K's update07 Mar 2023, 09:21
Reviewer Update
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Standard Bank's replyOfficial
07 Mar 2023, 09:28Good Day Zinzi
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Mar 2023, 09:28
Official
Good Day Zinzi
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
ZK
Zinzi K's updateReviewer Update
07 Mar 2023, 09:33***
ZK
Zinzi K's update07 Mar 2023, 09:33
Reviewer Update
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Standard Bank's replyOfficial
07 Mar 2023, 09:36 Good Day Zinzi
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Mar 2023, 09:36
Official
Good Day Zinzi
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We will get our consultants to revert to you feedback.
Kind Regards
Standard Bank Hello Peter Team
***
ZK
Zinzi K's updateReviewer Update
08 Mar 2023, 13:19Just spoke to your consultants Gordon yesterday he opened a call said he did the reversal nothing has been done and the call us now closed this is *********
‐'***xx
Standard Bank: Service request no. ***, has been resolved. You will be contacted with the details. Queries: ***.
‐'***xx
Standard Bank: Service request no. ***, has been resolved. You will be contacted with the details. Queries: ***.
ZK
Zinzi K's update08 Mar 2023, 13:19
Reviewer Update
Just spoke to your consultants Gordon yesterday he opened a call said he did the reversal nothing has been done and the call us now closed this is *********
‐'***xx
Standard Bank: Service request no. ***, has been resolved. You will be contacted with the details. Queries: ***.
‐'***xx
Standard Bank: Service request no. ***, has been resolved. You will be contacted with the details. Queries: ***.
Standard Bank's replyOfficial
08 Mar 2023, 14:09Hi Zinzi
Thank you for alerting us to this. We will follow up and get back to you.
Regards
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We will follow up and get back to you.
Regards
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Mar 2023, 14:09
Official
Hi Zinzi
Thank you for alerting us to this. We will follow up and get back to you.
Regards
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this. We will follow up and get back to you.
Regards
Kind Regards
Standard Bank Hello Peter Team
***