KK
Keagen K

1 reviews | Active since Apr 2023

29 Jan 2025, 10:22

Honoring fee

I've been charged a honoring fee R100 I dont have any debit orders!! I always purchase when there's enough funds in my account without exceeding. So im not sure why im been charged this honoring fee because there's always enough money in my account. I am very disgusted with the level of service received. R100 is alot of money as i am the breadwinner in my family.

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Replies (2)
Standard Bank
Standard Bank's reply29 Jan 2025, 10:24
Official
Good day Keagen, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Jan 2025, 12:23
Official
Good day Keagen, 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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