BM
Barend M

1 reviews | Active since Sept 2018

19 Sept 2018, 08:38

Honoring fee

In the past 3 months Standard bank has taken more than R3000 in honoring fees off my account. Everything from debits going off on the same day as my salary to items that I paid when I had cash in my account like mtn and pick n pay and woolworths shopping which goes of 3 days later and creates and goes over my account limit. Every transaction is a R131 fee putting my account more over limit. In the past I never had such fees at all even if I went slightly over limit.

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Replies (2)
Standard Bank
Standard Bank's reply19 Sept 2018, 10:07
Official

Dear Barend Moolman

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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BM
Barend M's update20 Sept 2018, 09:56
Reviewer Update
Ok so another R390 off my account this morning for honoring fees. Account in a negative again and no communication from Standard Bank still....