Honestly really pathetic service

I inquired about increasing my monthly transaction limit on my saving account at the East Rand Mall.<br> I was told that it can not be increased as I did not have the amount of funds available at that particular time in my account. Their explanation was that if I wanted to increase my monthly transaction limit to R150000 I should have R150000 in my account.<br> <br> I explained that I will be out of the country and that I will be transferring that amount into and out of my account in the next few months - which is now, and was told unless I have that amount in my account the limit for monthly transactions can not be increased - I have never seen this at any other real bank!!!!!<br> <br> My wife just tried to draw money from ATM and got a message the monthly limit has been exceeded - good grief - how pathetic can a bank be.<br> I was not able to transfer money into my housing loan - also with you unfortunately - because of the limit imposed !<br> How do I get this resolved - short of closing my account and going to another bank - and don't tell me to come into a branch in person - done that - now I am in the Middle East. If this can not be resolved I WILL close my account as well as my housing loan with you.