AM
Anele M

1 reviews | Active since Nov 2013

07 Jan 2021, 10:19

HOMELOANS SALES CALL CENTRE NOT REACHABLE!!

Calling the Home Loans sales call centre is really a pain, This whole week, I keep spending over an hour on the phone each day before giving up, You guys really should have a 'CALL ME BACK' option! This is pathetic and you wonder why people would rather move their home loans elsewhere, for better service!!

Can someone just call me back, I need to re-advance my existing HL. My existing Account number : ***

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Replies (1)
Standard Bank
Standard Bank's reply07 Jan 2021, 13:58
Official
Hello Anele

Thank you for posting your comments. 
Your matter has been escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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