Homeloans Department seems to be non existant

<p>Seems that Standard Bank's Homeloans Department for current customers is non existant.</p> <p>Sent two emails during the course of last week for a call back regarding my interest rate and if it would be possible to have it adjusted. I have since not received any feedback other than aq service agent will be in contact with me within 24 hours. It has now been 36 hours and still no call, no sms, nothing......</p> <p>Please tell me Standard Bank does your Homeloans Department work? It seems that you where fighting for my business and now that you have it I am just another stupid customer?</p>