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reginald X

1 reviews | Active since Nov 2014

05 Sept 2021, 11:31

Homeloans

Good day STD bank

Please do take note that I am not pleased in a matter you handled my HOMELOAN application, my application was initial done by the property originator, for follow ups the originator keeps referring me back to STD bank and STD bank refers me back to the originator(they called themselves EVOGROUP) , back and forth is the game I have been playing, my application was declined, all I requested was, please review my application and provide me with valid reasons for a decline and none is willing to assist me in that regard

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Replies (1)
Standard Bank
Standard Bank's reply06 Sept 2021, 01:31
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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