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Anne D
1 reviews | Active since Sept 2019
30 Sept 2019, 07:29
Homeloans
Bond payments going through but bond is paid up. Cant you get it right the first time?
I made calls in June 2019. Please action by crediting my Absa account with the over payment.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Sept 2019, 14:19Dear Annamarie De Carvalho
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply30 Sept 2019, 14:19
Official
Dear Annamarie De Carvalho
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Thank you for posting your comments.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Complaint Resolution Centre
***
***
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
07 Oct 2019, 11:43Dear Annamarie De Carvalho
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply07 Oct 2019, 11:43
Official
Dear Annamarie De Carvalho
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***