1 reviews | Active since Mar 2017

20 Mar 2017, 16:11

Homeloan Service is the worst in the WORLD!!

<p>I just wanted to let the world no how Standard banks Home loan Service sucks.</p> <p> </p> <p>I spoke to more than a dozen people and everyone seems to be on the same page that the documents are incorrect.</p> <p> </p> <p>I've sent through the same forms more than 5 times and each time they require different information to what was needed the day before.</p> <p> </p> <p>I'm sorry to say that they are running a circus. I can name each and every agent that i spoke too. But i do not blame anyone of them. The problem is the whole process behind getting a homeloan. There is too much people involved.</p> <p> </p> <p>I'm sorry to say, but if they cannot handle application forms and documents, How can they handle your money.</p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply22 Mar 2017, 09:09
Official

Dear Kevian Samuels

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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