SP
Sello P
1 reviews | Active since Apr 2015
30 Apr 2015, 15:43
homeloan Re-advance ( *** )
Can someone at standard bank tell me what is the status of my homeloan Re-advance application, the process was supposed to be completed in 7 to 10 working days, it is now almost a month and i get different stories each time i call the call center and they can't even help on how to escalate the problem. very dissapointed in standard bank service.
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Standard Bank's replyOfficial
05 May 2015, 13:21Hello BraSello78,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply05 May 2015, 13:21
Official
Hello BraSello78,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***