KS
Kitu S

1 reviews | Active since May 2016

05 Oct 2020, 09:21

Homeloan public beneficiary no longer working

I'm unable to EFT directly to my homeloan account.

0
Replies (4)
Standard Bank
Standard Bank's reply05 Oct 2020, 09:47
Official
Good day Kitu,

Thank you for posting your comments. 

Your matter was escalated accordingly.  We will revert to you as soon as possible. 

Kind regards 
Complaint Resolution Centre
KS
Kitu S's update06 Oct 2020, 13:42
Reviewer Update
Response please
Standard Bank
Standard Bank's reply08 Oct 2020, 15:55
Official
Good day Kitu, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that response has been sent to your email address on 08/10/2020.

Kind regards 
Complaint Resolution Centre
KS
Kitu S's update20 Nov 2020, 15:56
Reviewer Update
I've checked my emails and there's no email received. I have highlighted my email address privately and still no response