BM
Bonolo M
1 reviews | Active since Dec 2021
09 Dec 2021, 18:16
Homeloan insurance inefficiency
Im not happy as a client my dad passed away 2019 and he had a home loan with standard bank which had insurance to this day my mom pays for the house and she is not working no insurance paid out anything i would like this to be actioned because its too much for us Where is the insurance my dad was paying for?
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Replies (1)
Standard Bank's replyOfficial
10 Dec 2021, 07:53Dear Bonolo M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply10 Dec 2021, 07:53
Official
Dear Bonolo M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***