NM
Nobuhle M
1 reviews | Active since Jan 2024
18 Jan 2024, 10:47
Homeloan installment increased by R1000, fix this ASAP
Standard Bank, I'm not happy with the level dishonesty and bad customer service I'm getting from Octavian Mckenzie, someone in management help me with my homeloan query since
Octavian Mckenzie told me that the installment will increase by R100 to 200, now the installment has increased by R1000
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Standard Bank's replyOfficial
18 Jan 2024, 10:50Dear Nobuhle,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jan 2024, 10:50
Official
Dear Nobuhle,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***