JC
Jacques C

1 reviews | Active since Jul 2015

27 Jul 2015, 08:09

Homeloan/Futureloan problems

Application started 2015/06/29 and only struggling since then. Send all documents by 2015/07/02. <br> On 2015/07/08 request From SB to send quotations. <br> Send quotations to hlapplicationjhb on 2015/07/13. No feedback.<br> I contact SB and send quotations again to Sentse Seroke at SB 2015/07/13. No feedback.<br> I contact SB again on 2015/07/16. Nonhlanhla Motshabi find quotations on Sentse Seroke's email's and send through again.eben received email back stating she email and faxed the documents.<br> 2015/07/17 SB closes my application because the didn't receive any documents!???<br> 2015/07/17 send quotations again to Neo Moloi. No feedback.<br> 2015/07/21 send Neo Moloi email and ask for feedback. No feedback!<br> 2015/07/23 I contact SB again and send quotations and proof of previous communnication to Thobile Ngwenya again. No feedback and application still closed.<br> 2015/07/27 Application still closed and no feedback<br> <br> WHAT MORE DOES STANDARD BANK WANT?????<br> <br> CONTACT ME!ME PLEASE!<br> <br> .

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Replies (1)
Standard Bank
Standard Bank's reply28 Jul 2015, 09:50
Official
Hello memyselfandjacqu,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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