1 reviews | Active since Jan 2012
Homeloan error and credit card error
I have had 2 incidents which I am not at all happy about:<br> <br> Firstly, the bank has been emailing my credit card statement to another person, with whom i share a bond account. This is completely unacceptable.<br> <br> Secondly, I received a letter from the bank saying I have short paid my bond by R104.37. This is impossible as my bond is on a debit order. So if there was a shortfall, it means that the bank did not debit the correct amount. The bank then has the audacity to say if i do this again it will affect my credit record and hand me over to the debtors department.<br> <br> I am a private banking client, run all my personal accounts, and my business accounts (I run a lawfirm), and 2 bond accounts through Standard Bank. <br> <br> If this is not rectified and i have one more mistake like this i will take everything to another bank.<br> <br> Please get hold of me soonest.<br> <br> Regards<br> <br> Richard Wands
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
