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nofana.sisanda nofana.sisanda
1 reviews | Active since Jan 2017
27 Nov 2018, 12:39
Homeloan Dispute-Sylvia Nofana ***
On the 12th of November 2018, I wrote to Clint Petersen requesting him to investigate why Standard Bank was charging R4000 on my late Mother bond account when she had paid off the house. I am still waiting.
Her names are Sylvia Noluthando Nofana and her ID number is ********** 758087.
Standard Bank is reaping people off, first they charged her 1000 on a credit card that was supposed to have been closed and now they are charging her Home loan account which is also supposed to be closed.
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Standard Bank's replyOfficial
27 Nov 2018, 14:19Dear Sisanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 Nov 2018, 14:19
Official
Dear Sisanda
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***