Homeloan department incompetence!!!Worst service ever!

<p>On the 29th of April i app**** for a bond with standard bank. By the 4th of may my Loan was approved i requested that the homeloan amount be amended from R 615 000 to R 600 000 as i was willing to pay for all the costs associated with this loan out of my own pocket. Today is the 17th of May and this post is written out of such a high level of frustration and numerous calls to standard bank homeloan department over the course of two weeks to rectify the problem which has not been resolved. Today i phoned once again to find out whether the problem has been rectified just to find out that my home loan amount has now been amended to....wait for it R 624 000. It really astounds me how such a big bank that supposed to be a world class bank can be so ***********. On top of it all with this same request, I requested Standard Bank to amend the Bond registration attorneys to another set of attorneys that is on standard banks panel. I provided them with the attorney names the attorneys panel number, everything standard bank needs to make the changes, the reason for the request being that i have dealt with these attorney's on other legal matters in the past and they do excellent work. in this case they are already the transferring attorneys. By making them the bond registration attorneys it will just speed up the entire purchase process. This i have explained to standard bank. Standard bank went and changed the attorneys not once, but twice now to two diffrent sets of attorneys as opposed to my initial request???? Iam truly flabbergasted at the Incompetence and the "we don't give a **** attitudes" i have been getting as a standard bank client. I would advise everyone to bank elsewhere to avoid a lot of headache in future....</p>