Homeloan Declined ??? Approved by Absa

First I started with Standarbank homeloan application as my account is with Standard Bank, had issues from the start , after resolving this with a lady that I got great service. ( After Hello Peter complaint) , my homeloan was declined on the basis that there is multiple tenants, business and not in good condition. The vuluater was not even friendly at all, did he have a bad day? And how can he and Standard BANK HOME LOAN DIVISION tell me I should have let the tenants out before valuation if I don't own the property? <br> After this I received a call from the same lady that was following up on my homeloan to explain why it was declined I told the lady that I will go to another bank as I felt cant struggle with this service from Standardbank. My loan application was approved by Absa with no issues whatsoever. <br> So how can Absa approve this home loan Application ??? and Standardbank can not.<br> Will soon be changing my bank account as I did indicated when the loan was declined. Thank you