ZA
Zeeah A

1 reviews | Active since Sept 2017

07 Sept 2017, 18:03

Homeloan Decline

3Months ago I app**** for a homeloan then I was 100 percent approved then deal fell through as seller did not sell.Now I have rep**** for a new property same price now I get declined.Regret your Homeloan application has been declined.

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Replies (2)
Standard Bank
Standard Bank's reply08 Sept 2017, 05:26
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply11 Sept 2017, 10:31
Official

Dear Zaida

I refer to our telephonic conversation and confirm that the matter has been addressed.

Thanks,

Complaint Resolution Centre

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