1 reviews | Active since Feb 2025
HOMELOAN
I paid my homeloan account in full. I have requested a settlement amount from the bank. The Homeloan Dept at Standard Bank could not give me a settlement amount due to the fact that I was under debt review by DC Expert and they had to request the final settlement amount.
6 day later I received the settlement amount from DC Expert which was the full amount on my homeloan account which I paid in full without any relieve on the 5 years that I still had on my homeloan account.
On the 1st February 2025 I saw an amount on my homeloan account after I paid in full. I contacted DC Expert to find out what the amount was that showed on my homeloan account and they said it was still outstanding interest on the homeloan account. How can that be???
What do we need to do? Please help.
Andre Reynecke
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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