HOMELOAN APPLICATION - OLLA LETSOALO - 2ND COMPLAINT

<p>I app**** for a homeloan and lodged a complaint due to the fact that I am deaf and not able to communicate via telephone. I have completed a power of attorney giving a family member the permission to do enquiries on my homeloan application as I do not agree with the outcome of the application as certain regular incomes were not taken into consideration. I now get advised that they can not discuss my application with a third party without comfirming the information with me telephonically and Olla Letsoale is the consultant that was appointed to my complaint but she is now part of the complaint. i would like a credit manager or Olla manager to get in contact with the family member as per the power of attorney provided. </p>