Homeloan Application is a Disaster

A week has past without anyone making efforts to give me a call on the status upgrade. I call the call centre at least three times a day with no assistance at all. To the best on my knowledge I have submitted all required documents for a building loan and there is just no proper feedback given.<br> <br> Can someone who is professional call me and tell me what is the status of my application as currently I am told to submit the documents which to me does not make sense after I sent documents using 3 email addresses including dating 58 pagers. <br> <br> The process us exhausting and I do not understand why standard bank has motto that says moving forward whilst they are moving backwards. Your HL application process is frustrating and tidies. No regard for customer service, no commitment at all.