Homeloan
Last week Monday I went to a Standard Bank branch to apply for a homeloan. This was not my first visit regarding this. My problem is as follow. I was firstly given the wrong papers to fill in. It was the old ones. Long story short, after the 5th visit our documents were send and all received. Now our home application was turned down due to wrong stuff filled in. I can't re-instate my application as the department allready did it and you can only do it once. Now I've had it with this bank. I'm going to move my account. Not that one person will make a difference but atleast I won't have to put up with nonsense anymore. Thank you for wasting my time Standard Bank. Good bye!
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
12 Nov 2015, 09:28Hello markwjvr,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply12 Nov 2015, 09:28
Official
Hello markwjvr,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
