RG
Revival G

1 reviews | Active since Mar 2015

06 Dec 2023, 17:52

Homeless because of Standard Bank

I took a loan from Standard Bank, settled it but they don’t want to give me the settlement letter. I’m forever sent from pillar to post. Now I’m about to lose out on buying a home. I was initially told that it takes 14 to 21 days but that is not happening. I don’t know what to do. I’m so frustrated right after I need this letter for bond originators. I’m now left with two days or else I’ll lose on purchasing a home

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Replies (1)
Standard Bank
Standard Bank's reply06 Dec 2023, 17:57
Official
Dear Revival

 This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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