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Elaine L
1 reviews | Active since Sept 2017
17 Jul 2020, 15:54
Home owners claim
I have been bitterly bitterly disappointed as to the should I say non existantance of service. 17 emails ***. 17 automated replies. Nobody answers the phone. Please call me a waste of time. No authorization given to contractors. Anyone one with Standard Bank home insurance is advised to change.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Jul 2020, 16:13Dear Elaine Lithgow
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply17 Jul 2020, 16:13
Official
Dear Elaine Lithgow
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
EL
Elaine L's updateReviewer Update
17 Jul 2020, 18:20That would be great
EL
Elaine L's update17 Jul 2020, 18:20
Reviewer Update
That would be great