NL
Nicolaas L

1 reviews | Active since May 2012

11 Oct 2016, 09:26

Home loans very bad service!!!!

<p>I have an access home loan at Standard Bank which cannot be used. I am paying in excess of R3000 per month without being able to withdraw R1!!!!</p> <p>I have made them aware more than a year ago, STILL WITHOUT ANY SUCCESS. STAY AWAY FROM THIS BANK.</p>

0
Replies (4)
Standard Bank
Standard Bank's reply11 Oct 2016, 13:53
Official

Good day Nicolaas

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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NL
Nicolaas L's update12 Oct 2016, 10:04
Reviewer Update

This is the worst service and expereince I received in my lifetime from a bank.

Standard Bank
Standard Bank's reply14 Oct 2016, 17:06
Official

Good day Nicolaas

Thank you for allowing us an opportunity to address your complaint.

We value your feedback and continuous support.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

NL
Nicolaas L's update17 Oct 2016, 12:25
Reviewer Update

Good day, I received an email in this regard, hope this is finally sorted out.