ND
Nthabiseng D

1 reviews | Active since Oct 2015

27 Oct 2015, 09:05

Home Loans Querry

I am tired of standard bank and its inefficient employees. You call to change a simple thing like your debit order date, they change it to a date suitable to them! Then debit my account on the wrong date! Thanks to you I have got interest charges on my account for going on a negative!!! And I still want full refund of all the monies you deducted. <br> <br> By the way, that's one more customer migrating to another bank!!!

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Replies (1)
Standard Bank
Standard Bank's reply27 Oct 2015, 13:28
Official
Hello NPDube91,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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