Home Loans Division *********** in solving issue

Over two months ago I sold my property. I have a Standard Bank bond and my new house is also a Standard Bank bond. In cancelling the bond the attorneys found that there was a Standard Bank interdict in place. For TWO MONTHS we have been trying to get this interdict uplifted with no clarity or assistance from Standard Bank home loans departments. We have been pushed from pillar to post and still have no clarity. We now may not lodge in time which will personally cost us thousands. Home loan number is *** for IW Chalmers ID ***. I have tried *** / *** / *** - Sharise / Sipho and a very rude Marqleigh have not been helpful at all. VERY VERY POOR SERVICE FROM STANDARD BANK.