RM
Refiloe M
1 reviews | Active since Jan 2014
15 Nov 2024, 14:27
Home Loan Update
I am writing to follow up on the status of my bond application (320), which I submitted on 1st June 2024 at Westgate Mall. In my last correspondence, I provided the NCR documentation and have since made the necessary corrections as outlined in the report. Earlier today, I spoke with Thabang Motepe, who informed me that my profile is currently not accessible. Given this, I would appreciate any updates or clarification you can provide regarding the status of my application and any further steps required to resolve this issue.
Thank you for your attention to this matter. I look forward to your prompt response.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
15 Nov 2024, 14:36Dear Refiloe
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Nov 2024, 14:36
Official
Dear Refiloe
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
