HOME LOAN NOT WHAT I APP**** FOR

WHEN I APP**** FOR A HOME LOAN IN 2008 IT WAS FOR AN ACCESS BOND. THIS WAS APPROVED BUT N-O-B-O-D-Y TOLD ME THAT IF I DON'T USE MONEY FROM THE ACCOUNT AGAIN THAT THE ACCESS BOND WOULD EXPIRE ! FIRSTLY THAT REALLY IS V-E-R-Y UNPROFESSIONAL! WHEN I FOUND THAT OUT APPROXIMATELY A YEAR AGO I FOUND OUT THAT IT CAN BE REINSTATED. I THEN WENT TO MY BRANCH AND NOW MORE THAN 3 PEOPLE HAD \REINSTATED"MY ACCESS BOND - BUT - VOILA !! I STILL D-O-N-'T HAVE AN ACCESS BOND. WHAT IS WRONG WITH YOUR SYSTEM AS I AM STARTING TO THINK IT IS N-O-T O-N-L-Y THE PEOPLE WORKING THERE BUT THE STUPID SYSTEM/(S) THEY HAVE TO WORK WITH. ONE EXPECTS MORE FROM A COMPANY THAT IS SUPPOSED TO BE A PROFESSIONAL COMPANY."""