Home Loan nightmare

My bond was registered and i told the registering lawyers appointed by the bank that i dont need building or life insurance. when my debit order went off these amounts were debited.

called on 25 March at 10:04, spoke to Anele and cancelled both insurances. got an email confirmation.

today, at 11:23 called and spoke to Dile and she said only th ebuilding was cancelled and put me through t o Shayin who put me through to Ntsiniko who said my life cover cant be cancelled because the one i have is not correct. The bank should have told me before registering the property that they are unhappy with my insurance and would have amended accordingly.