Home loan nightmare

<p>I have been trying to register an access bond. I have spent well over an hour being transferred from operator to operator . After being advised to send through a secured message to my branch and getting no response at all, I decided to go to the branch, after which they told me I need to call a certain number. </p> <p>After completing the application at the branch and handing it in, I was only then advised of the requirements neccessary for a successful application, and by that time it was already too late as I had already handed it in. I called the home loans division to get my statments for my home loan of which she promised to send to me. I am still waiting to hear from her.</p> <p> </p> <p>Very disappointed with the service.</p>