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tarryl M

1 reviews | Active since Jul 2010

23 Jan 2018, 09:00

HOME LOAN GRANT

i have been a loyal customer to standard bank and i have always recieved great service.

however i find it really disappointing when they are unable to a help me when i need them the most.

i have app**** for a home loan through a morgage orignator. morgage max : ********** Bond Account No. : ********** 91 these are my reference details. the grant had been pre agreeged. during the time of the application being processed i had a change in financial situation,i did inform the orignator. however the next day the grant was granted.

i am now in a position whereby i have to accept the grant despite not being able to afford the repayments because standard bank has granted me this loan.

futhermore,should i not accpet the loan i will have to pay lawyers fees for not accepting as my offer to purchase has a clause.

i just find that now i am in a position whereby i need to either way take a loan from standard bank and pay intrest which i might not not be able to afford and will lead to a bad credit record all because someone and standard bank did not check properly all the documents. i have emailed my affordability desipte my morgae orignator doing so

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Replies (1)
Standard Bank
Standard Bank's reply23 Jan 2018, 09:31
Official

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***