Home loan declined based on your Accounts Dept not doing their job. Records outdated!

Item: Standard Bank
Rating: 1
Author: Rachelle B

Home loan application declined as I seemingly have huge amounts in arrears on my credit card! This account was paid off and closed in 2015 already!! Shocking.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

06 Mar 2018, 07:44

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply06 Mar 2018, 07:44

Official

Thank you for posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
***
*** (fax)
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Rachelle B's updateReviewer Update

07 Mar 2018, 17:25

Conclusion here?

Rachelle B's update07 Mar 2018, 17:25

Reviewer Update

Conclusion here?

Standard Bank's replyOfficial

09 Mar 2018, 10:30

Dear Rachelle de Beer

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply09 Mar 2018, 10:30

Official

Dear Rachelle de Beer

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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