RT
Rachel T

1 reviews | Active since May 2012

14 Jun 2016, 15:08

home loan bank statement

<p>Hi</p> <p>Lately I battle to get my home loan statement, early this year I requested for my statement and they gave me a list of things they wanted before I could get it and it was the first time forwarding all that. They also gave my ex husband loan against this account without my concerned hence I asked for the statement. Yesterday and today I also requested for it and still waiting for their response. I have a right to receive my home loan statement when I need it.</p> <p> </p> <p>Thanks</p> <p>Rachel</p>

0
Replies (3)
Standard Bank
Standard Bank's reply15 Jun 2016, 06:05
Official

Good day Rachel

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply15 Jun 2016, 08:06
Official

Good day Rachel

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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RT
Rachel T's update15 Jun 2016, 08:29
Reviewer Update

I've just forwarded the requested details