SK
Simone K
1 reviews | Active since Dec 2012
03 Jul 2023, 16:49
Home Loan BAD CALL RECEPTION
I have been let go from my work, i have a bond and been trying to make arrangements. Everytime i get called the call is cut due to poor reception from your side, i am not happy as i was nearly for an hour on a call that was constantly cutting and then calling me back then finally the person just stopped calling me back. Last week someone also called me and the same happened but didnt bother calling me back after the first time it cut off
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Jul 2023, 16:53Dear Simone
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply03 Jul 2023, 16:53
Official
Dear Simone
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
04 Jul 2023, 16:20Dear Simone,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2023, 16:20
Official
Dear Simone,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***