DS
Donnovan S
1 reviews | Active since May 2026
05 May 2026, 13:32
Home Loan Application - Review of documents
Phoning, mailing - after months, no feedback, I get promiseed someone will phoine me it does not happen and no one at home loans responds to my emails. Since November trying to sort out a bond but no feedback. SWhen I phone the matter will be escalated, but nothing happens.
The service is terrible
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Replies (1)
Standard Bank's replyOfficial
05 May 2026, 14:24 Dear Donnovan,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 May 2026, 14:24
Official
Dear Donnovan,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***