TP
Thulane P
1 reviews | Active since Jun 2015
08 Sept 2021, 09:51
Home loan Application
I have been banking with standard bank for more than ten years. I have app**** to switch a home loan from one bank o another. I made two application one with another bank and one with standard bank. the other bank gave me a quote in 2 days but with standard bank they are still finalizing and it is a week already. You guys are useless and I am moving my salary as of today. I am tired of this.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
09 Sept 2021, 04:35Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply09 Sept 2021, 04:35
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***