TE
Tanja E
1 reviews | Active since Jun 2019
20 May 2022, 13:17
Home loan application
Hi. I need urgent assistance. I did an application some time ago. No one contacted me yet. Phoned the call centre. They gave me a ref nr and email but no ones phoned me yet. Frustrating cause the email is not working even went all the way to the branch to confirm email but keep on getting a postmaster reply.Can someone please help me
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 May 2022, 15:34Good day Tanja Esterhuizen
Thank you for bringing your concerns to our attention.
Your complain has been escalated to our management team. Our sales team will provide feedback on the outcome of the application as documents where sent and received on Friday the 20th May 2022.
Thank you for bringing your concerns to our attention.
Your complain has been escalated to our management team. Our sales team will provide feedback on the outcome of the application as documents where sent and received on Friday the 20th May 2022.
Kind regards
Standard Bank's reply23 May 2022, 15:34
Official
Good day Tanja Esterhuizen
Thank you for bringing your concerns to our attention.
Your complain has been escalated to our management team. Our sales team will provide feedback on the outcome of the application as documents where sent and received on Friday the 20th May 2022.
Thank you for bringing your concerns to our attention.
Your complain has been escalated to our management team. Our sales team will provide feedback on the outcome of the application as documents where sent and received on Friday the 20th May 2022.
Kind regards
TE
Tanja E's updateReviewer Update
25 May 2022, 16:48Good day. So i got a ref nr and nothing else. What now🤷🏼♀️
TE
Tanja E's update25 May 2022, 16:48
Reviewer Update
Good day. So i got a ref nr and nothing else. What now🤷🏼♀️
Standard Bank's replyOfficial
26 May 2022, 15:28Hello Tanja
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply26 May 2022, 15:28
Official
Hello Tanja
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***