Home loan application

App**** for a home loan on the 14/10, gave all documentation in. Asked for update on the 20/10 with no answer. The 23/10 they asked for a balance sheet send it the same day. Wrote a mail on the 23/10 explaining that my other approved bond expires and I need an update but no reply. Got a call from assesor the 23/10 to view property on the 24/10 she came through looked at the house which is a 95% completed spec house. She asked me to mail the plan which I did on the 24/10. Asked for an update the 30/10 no reply, even after I explained that I need to give the developer the bond or face penalties, no feedback. Wrote a mail the 2/11 stating that on Monday I will loose the house, with no bond in place , the other bond will expire again and I will loose the 50k deposit and the intrest on the stand. I complained about the service and said I will go to Hellopeter. 30 minutes later my pvt banker phoned, who is very helpfull allways ,saying that home loans declined the offer and now need the following; Where my salary gets paid- so they did not even see I bank elsewere How long my company is trading with 3 years financials- they got the management accounts for 6 months on the 14th Maritial status OOCP 3 moths bank statement from my current bank So in 3 weeks numeriuos mails NOTHING were done, evaluated or checked on my application and now that I complained and at risk losing my deposit now evaluation starts.